Shenzhen TouMei Technology Co., Ltd.

  • FAQ-C800/K/T/V series operating manual

    Q1: I prefer to read the manual in German, Can I have the manual in German? A1: Yes, sure you can. For now, we have manuals for each model in seven...
  • FAQ-C800-Happy Cast

    Q1: I deleted the app Happy cast (乐播) already, I download a new one , but it can not work. How to fix it? A1: Please restore the factory default s...
  • FAQ-C800-AZERTY Keyboard/QWERTY keyboard

    Q1: When the AZERTY keyboard connects with the projector C800, it can not work, why and how to fix it? A1: Sorry for any inconvenience. C800 suppo...
  • FAQ-C800-System upgrade

    Q1: How do I upgrade the system of C800 to Android 7.1? A1: For sure the system Android 4.4 is more stable than Android 7.1 for now. It is a cross...
  • FAQ-T5-SD Card

    Q1: I downloaded some movies to the SD card. but why I can not find the file after the SD card plugin the projector T5? A1: T5 maximum support SD ...
  • FAQ-V3-System upgrade

    Q1: How can I upgrade the system of V3 to Android7.12? A1: Sorry for any inconvenience. The system of V3 can not upgrade to Android 7.12. Now.the ...
  • FAQ-V5-3D/Blue-ray movie

    Q1: Why my V5 projector can not play 3D movies? the up and down image shows up. It can not work too when playing the blue-ray movie. A1: Please tu...
  • FAQ-V5-1080P/4K

      Q1: Does V5 support 1080P/4K? A1:Yes, It does. Generally, it can support 1080P. Regarding 4K, it supports the video format H265 only.
  • FAQ-V5-The version compatibility of Netflix

    Q1: Why the latest version of Netflix can not use on the projector V5?A1: Please check the firmware's version of V5, If it is V5 F version, please...
  • FAQ-V5-Startup Sound

      Q1: How do you turn off the startup sound of V5 A1: Please turn to the menu page, go to Setting>>Boot Sound, If the initial state is on, pr...
  • FAQ-C800-Keyboard

    Q1: Why the projector can not connect to the KEYBSG keyboard? A1: Please download the Language packs of German on Google play store before using t...
  • FAQ-C800-Netflix/Youtube/Googleplay

    Q1: Why I can not sign in Netflix and can not skip to the password box and enter the password? A1: On that page you can see an Icon"Next", Click i...