• FAQ-C800-Keyboard

    0 comments / Posted by TrifoxTeam

    Q1: Why the projector can not connect to the KEYBSG keyboard?

    A1: Please download the Language packs of German on Google play store before using the keyboard.

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  • FAQ-C800-Netflix/Youtube/Googleplay

    0 comments / Posted by ZhangJanet

    Q1: Why I can not sign in Netflix and can not skip to the password box and enter the password?

    A1: On that page you can see an Icon"Next", Click it and the cursor will skip to the password box. If you can not enter the password by remote control, you probably try to connect the projector to the mouse and control it by the mouse.

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  • FAQ-C800-Bluetooth /Miracast/Airplay

    0 comments / Posted by ZhangJanet

     

    Q1: Why can not Miracast/airplay your phone's screen to the projector when your phone connected to the projector via Bluetooth?

    A1: The projector only can be connected to some simple Bluetooth devices such as the mouse/speaker/keyboard and gamepad and so on which support Bluetooth. If you want to Miracast/airplay your phone's screen the projector must connect to your phone via WiFi or HDMI cable and achieve to transmit the large code stream of data.

    Thank you for your understanding and support.

    Reference information:  https://toumeipro.com/pages/The-manual-of-c800-mini-dlp-projector

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  • FAQ-C800-Remote control

    0 comments / Posted by ZhangJanet

    Q1: Why can not turn on C800 DLP projector with this remote control?

    A1:  In order to eliminate safety risks, our designer has to get rid of this function.

    C800 built-in battery is 4200mAh,If it can be turned on by remote control, The remote control Perhaps turns on the projector when it packaged in a box or a bag accidentally, because it can not cool down easily in a small confined space then the projector turning too hot. fire accident maybe happened. This is why we remove this function.

    Thank you for your understanding and support.

      

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  • FAQ-C800-Firmware upgrade

    0 comments / Posted by ZhangJanet

     

    Q: How to upgrade the system of C800 from Android 4.4 to Android 7.1?

    A: The Andriod 4.4 system is more stable, If you want to upgrade the system to the  Andriod 7.1, Please contact our after-sales team and get the detailed instruction.

    Email: support@toumeipro.com
    WhatsApp:+13714703093

    After you receive the instruction, please make sure you have a USB cable with two maile head on hand, follow the instructions you received step by step.

    Pls contact us if there are any questions during updating.

     

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